A pioneering boutique hotel experience, Mint House utilizes Minoan to optimize operations and elevate guest satisfaction, setting a new benchmark in accommodation standards across the U.S.
Mint House’s Advice: “We have such a good personal relationship with the team at Minoan – they’re always there to answer questions, or if they don’t have the answer, they will connect us with someone who can help.” – Samantha Chaves
Step into a world where hospitality meets innovation, where the comforts of home merge seamlessly with the luxuries of a high-end hotel. Mint House, a boutique hotel experience unlike any other, is setting a new standard in accommodation across the United States.
Founded six years ago by Will Lucas, Mint House emerged as a beacon of innovation in the hospitality industry and now operates over 12 properties across 9 markets, serving business and leisure travelers with design-forward spaces that offer the amenities and conveniences of a home with the service, consistency and reliability of a high-end hotel.
Fed up with the limitations of traditional vacation rentals and cookie-cutter hotel rooms, the company was born out of a desire to create something different, something better. Combining expansive living spaces with modern amenities, Mint House offers guests the perfect blend of comfort and luxury by maintaining a firm commitment to quality and consistency. Led by a team of passionate individuals, the company has cultivated a culture of excellence, infusing every aspect of the guest experience with meticulous attention to detail. From the selection of properties to the design of each space, Mint House strives to provide guests with everything they need for a brief or long-term stay.
What sets Mint House apart is not just the caliber of its accommodations but also the personalized service it provides to guests. Offering an array of amenities such as fully equipped kitchens, in-unit laundry facilities, and access to fitness centers and business services, Mint House ensures that guests have everything they need for a comfortable and productive stay. Moreover, Mint House goes beyond the standard offerings by curating bespoke experiences tailored to each location, allowing guests to discover hidden gems and local favorites.
“The way people live, travel, work, and play is always changing so much, even from month to month. We’re proactively trying to improve the aspects of the stay that guests didn't even realize they were annoyed with.” – September Banks
Behind the scenes, Mint House leverages strategic partnerships and cutting-edge technology to streamline operations and enhance efficiency. Procurement and Operations Associate Samantha Chaves says Mint House has been able to scale rapidly while maintaining the quality and integrity of its properties thanks to Minoan specifically. Highlighting rapid responses on procurement needs, Chaves says the Minoan team have become an invaluable partner in Mint House's continued growth and success. Meanwhile, Director of Design September Banks says Minoan has also unlocked large scale partnerships while delivering inspiration to explore new vendors.
“It’s been really important to find partners like Minoan who can do both—work with us on short-term, quick-turnaround projects and help us bring our vision to life for properties we have a year to develop.” – September Banks
Looking ahead, Mint House plans to expand its geographic footprint while further enhancing its guest experience offerings. With a focus on operational excellence and a commitment to innovation, the team remains poised for continued growth and success in the years to come.
Mint House's journey is a testament to the power of vision, dedication, and collaboration in achieving greatness. With a focus on providing exceptional experiences and a commitment to excellence in every detail, Mint House has redefined luxury accommodation for the modern traveler. As the company continues to grow and evolve, it remains dedicated to pushing the boundaries of hospitality and delivering unforgettable experiences to guests around the world.
